Frequently asked questions

Do I have to wait for a Monday or the beginning of the month to start my Meal Plans?


You can place an order either for a Monday or Wednesday delivery. You don`t have to wait for the beginnig of the month to start you Meal Plan. Starting half way through the week or the month is absolutely fine.




Deliveries


Once your order has been placed, you will receive an email confirming your purchase.

In order to be able to check out, you have to tick the "I agree with Yovi`s Kitchen Terms and Conditions" box.

We deliver on Mondays and Wednesdays between 18:00-20:00h.

There must be someone home to take your delivery, we will not re-deliver.




What can I do if something is wrong with my order?


Here at Yovi`s Kitchen we try our upmost to minimize the chances of any hiccups throughout the service we provide for our customers. Even with the standards we set, there still is a chance that a complication may arise.

If something does not seem right please use the 'Contact Us' page and fill out the necessary information. You can also send us a direct message (DM) via any of our Social media platforms. We will try to respond as soon as possible.





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